Forum Discussion

Lindsey's avatar
Lindsey
Leader
6 years ago

Keep message content after authenticating user on submit

Under Community Admin > Discussion Styles > Posts & Topics > Settings, I have the "Authenticate users: When they submit their post" turned on. However, I noticed that when I test this and try to write a post as an anonymous user, on submit I am taken to the login page, and then after logging in my content is lost. How can I keep the message content the anonymous user worked on after signing in? This seems like it would be frustrating for a user to lose their content, and I will turn off this setting if there is not a way to fix this. Thanks!

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  • MrB77's avatar
    MrB77
    Maven
    6 years ago

    Hi Lindsey 

    This is strange. Did you also choose "turn on autosave". The setting in the screenshot is what we're using in a few (SSO) communities and it works as expected. 

  • Lindsey's avatar
    Lindsey
    Leader
    6 years ago

    Yes I do have "turn on autosave" selected MrB77 . We are also using SSO in our community

  • MrB77's avatar
    MrB77
    Maven
    6 years ago

    Even stranger! I would file a support ticket in that case. 

    Good Luck!