Forum Discussion

adriana4u's avatar
3 years ago

Labels in the Unanswered Email Escalation

Hello, 

 

Is there any way to add labels in the unanswered email escalation? For example, when we get e-mails with the topic that was posted in the community, aside from the body, can we also include the labels that were post in the post?

 

Thank you so much.

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