Lithium integrated with CRM
Hello! I would like to know if is possible and how Lithium could be integrated with CRM applications. Does current API provides enough support for it or there are much difficult to develop th...
Forum Discussion
Hi marcellofornari -- We currently integrate with Salesforce out of the box. It's designed around an escalation use case: posts in a Lithium community can be escalated as a support case or recommended as a knowledge base solution. The REST API is also very feature rich, but whether it will work for you depends on your specific use case. What would you like to do? Which CRM application would you like to integrate with?
