Forum Discussion
JeffY
12 years agoLithium Alumni (Retired)
Hi Andy -- You're able to set the default value for up to 9 additional fields (fields beyond those the integration populates automatically) from the community admin console. For example, you can specify that the Salesforce case "priority" field should always be set to "high". If you want to do something more advanced, our Services team may be able to extend the feature for you.
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