cs1991
11 years agoExpert
Live Q&A Setup
We currently host a Live Q&A on a monthly basis with various "experts". We have positioned them as a one-hour long session where people just ask questions and receive responses. We typically have a b...
If the problem is just that the experts can't see new questions without replying, the best solution would be to write some code that will automatically display new questions.
The crude way to do this is to use some simple code that refreshes the current page every few seconds. However, this presents a number of issues, including - you don't want to refresh when the expert is in the middle of a response, you probably don't want the auto refresh to happen for all users, ...
A better, but more complex solution, is to write a simple JavaScript application that uses the API to continually poll the community for new questions (in the background), display them, and allow the expert to respond. This JavaScript application can be hosted within Lithium (on a custom page), on a separate website, or even just on the expert's PC.
I have created something very similar to this in the past, and it doesn't necessarily take too long to write (depending on the features you need). Feel free to drop me a PM if you want any more info.