Forum Discussion

khill's avatar
khill
Mentor
7 years ago

New Board Data from API Not Returning?

Hi everyone,   I am passing a very basic API call every month to capture any changes to our board metadata.    https://api.lithium.com/community/2.0/[tenantid]/search?q=SELECT%09*%20FROM%20boards...
nehaSharma's avatar
nehaSharma
Expert
7 years ago

khill There might be following reasons for this:

  1.  Either the boards are hidden
  2.  There are more than 100 results
  • khill's avatar
    khill
    Mentor
    7 years ago

    Hi nehaSharma - thank you for your quick reply and troubleshooting ideas!

     

    So this is what is so odd, I can confirm that:

     

    1) boards are not hidden via the individual pull as both boards return <hidden>false</hidden>

    2) general pull is less than 100 records as size returns as 

    <list_item_type>board</list_item_type>

    <size>58</size>

     

    Any other ideas I might be missing?

    • ttadej's avatar
      ttadej
      Advisor
      7 years ago
      Another thing that could be happening is you have boards that are inside a category restricted to certain user roles, or the boards themselves are restricted.. and the 'user' making the API call doesn't have these permissions.
      • khill's avatar
        khill
        Mentor
        7 years ago

        Hi ttadej,

         

        Thanks for your suggestion - I couldn't find the new board was restricted to any groups.  Also, when I query using the same login and credentials for the specific board id the API returns that data (just not when I query "all" boards).  Very strange!

         

        Any other ideas? (maybe this is a question for a KhorosSFDC ticket instead - not sure)

         

        Thanks again!

        Kate