Forum Discussion
AmyS
Khoros Alumni (Retired)
Is it possible that some of the accounts in question have not verified their email addresses? That could also affect the ability to subscribe/receive emails.
browneandrae
5 years agoExpert
I am checking, how would i activate a user or check if a user is activated?
- deirdreyee5 years agoExpert
I checked, at least one is verified, so that's not the issue.
- deirdreyee5 years agoExpert
Is there a way for the subscription button to work if they haven't verified their email? We want this to be easy and to reduce the barriers to leveraging this - are we able to tweak the way the subscription button works so that they can see it?
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