Forum Discussion

chrigu's avatar
chrigu
Guide
10 years ago

Problem when trying to find messages with status

Hi all   I've found a thread that explains how to find messages for a certain status (in an idea node). That worked on a project that I worked on earlier but now I'm trying to do the same thing, bu...
  • PaoloT's avatar
    PaoloT
    10 years ago

    Hi chrigu 

     

    have you raised this issue on our Support Board ? It sounds as if there could be a problem with the call and they mayt be able to help.

     

    Thanks,

PaoloT's avatar
PaoloT
Lithium Alumni (Retired)
10 years ago

Hi chrigu 

 

have you raised this issue on our Support Board ? It sounds as if there could be a problem with the call and they mayt be able to help.

 

Thanks,

  • OlivierS's avatar
    OlivierS
    Lithium Alumni (Retired)
    10 years ago

    chrigu 

     

    If you are trying to get the status of an idea, you need to get the status of the root idea, not the replies, otherwise it would fail.

     

    If it's not the case, the as PaoloT mentioned, you might want to ask the question to the support board. 

    • chrigu's avatar
      chrigu
      Guide
      10 years ago
      @OliverS
      Thanks for the reply but it seems to be an issue I have to check with the support