Forum Discussion

tmarshall's avatar
tmarshall
Advisor
9 years ago

Bulk Data API Error

Hello,   Anyone using bulk data ever receive the following error?   {"message":"getaddrinfo ENOTFOUND"}   We've run our informatica job all day in 24 hour increments increment data. We are now ...
NaokiT's avatar
NaokiT
Lithium Alumni (Retired)
9 years ago

Hi Tim

 

Any chance this error happened yesterday.  We had a brief outage on the API proxy which would have blocked access for an hour, but the service is back up now.  But if this issue is still occurring, please file a Lithium support ticket so we can appropriately track the investigation.  

 

And sorry this happened while you were doing your historic data extracts.  

 

regards

Naoki

  • tmarshall's avatar
    tmarshall
    Advisor
    9 years ago

    NaokiT Yes, we tried on 3/16 around 4:45PM PST.

     

    I tried again this morning 3/17 @ 7:50AM PST and received the same error. If the API server is down is this the typical error message?