Forum Discussion

sklava's avatar
sklava
Contributor
11 years ago

restAPI /authentication/sessions/login user.login: 15 characters in length

Trying to login from a EC2 instance using curl.  I get this error: <?xml version="1.0" encoding="utf-8" standalone="yes"?> <response status="error">   <error code="100">     <message>        us...
  • HaidongG's avatar
    HaidongG
    11 years ago

    Hi klava,

     

    The "login" field in user object is default to 15 characters out-of-the-box. you may want to contact Lithium Support to increase the length limit for your community. (this feature is not avaiable via admin/studio yet).

NicoB's avatar
NicoB
Lithium Alumni (Retired)
11 years ago

Hi sklava 

what happens if you try to login into that same community using the standard login page? Do you get an error if you try to login using that login name?

It might be that the login name has been restricted to a maximum of 15 characters for that community.

Login fields can be customized by our customers and so this might be the case.

 

Thanks,

Nico

  • sklava's avatar
    sklava
    Contributor
    11 years ago
    Nico,

    I have no issue logging in to the site with the same credentials via a browser. I am developing an api service that uses the API and need to be able to login via the API. But if this is a configuration issue I would need instructions for my client to change the config. Just seems like an odd limit/requirement as most user names will be more than 15 characters...
    • HaidongG's avatar
      HaidongG
      Lithium Alumni (Retired)
      11 years ago

      Hi klava,

       

      The "login" field in user object is default to 15 characters out-of-the-box. you may want to contact Lithium Support to increase the length limit for your community. (this feature is not avaiable via admin/studio yet).