Forum Discussion
PaoloT
12 years agoLithium Alumni (Retired)
Hi jackdupont
is your community using SSO? Is there a chance that the username you passed in "note.tousers"is duplicate on multiple accounts?
Thanks,
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- jackdupont12 years agoAdept
Hi PaoloT ,
Thanks for your reply, yes the community is using SSO.
We did not pass-in an username, but an id/id as notes.recipient
Thanks,
Sign in to react to this post- PaoloT12 years agoLithium Alumni (Retired)
If you passed a user ID - that should not be ambiguous under any normal circumstance that I can think of. I think it would be best to raise this with our support department who would be able to investigate the matter further within your specific instance.
Sign in to react to this post- jackdupont12 years agoAdept
THanks for your reply.
How can I reach the support department ?
I have many reproductible usecase/data.
Thanks,
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