RESTAPI send notes (private message)
Hi, Today using the RESTAPI I am encountering the following issue when sending a private message to an user : note.tousers: Ce nom de connexion est ambigu : [USER_LOGIN]. Remarque : les noms ...
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THanks for your reply.
How can I reach the support department ?
I have many reproductible usecase/data.
Thanks,
jackdupont - You can either open it via the method samudhraa mentioned or even email the lithium support at: support@lithium.com
It will open a case in the portal as well and you'll get a ticket number. I prefer this over the portal because I can attach/upload and add content directly from my outlook and just send a mail rather than browsing and uploading the attachments in the browser. This is easier as I can also open a case from the mobile, just send an email.
Moreover, in case of an outage, you can send an email at outage@lithium.com for a quick turn around.
It will open a case in the portal as well and you'll get a ticket number. I prefer this over the portal because I can attach/upload and add content directly from my outlook and just send a mail rather than browsing and uploading the attachments in the browser. This is easier as I can also open a case from the mobile, just send an email.
Moreover, in case of an outage, you can send an email at outage@lithium.com for a quick turn around.
