Forum Discussion

subanda's avatar
subanda
Adept
5 years ago

Results are different in V1 and V2 when retrieving solved messages for a given subject

Hi, we are transitioning from V1 to V2 for consuming messages based on a given query. we are seeing different results in V2 from that of V1. Can you please explain why?   use case: retrieving so...
StevenT's avatar
StevenT
Khoros Alumni (Retired)
5 years ago

Hi subanda

 

For this I would recommend to reach out to us through the case portal as this seems like it could potentially be an indexing issue what we would need to dig deeper into.