Hi folks, I was referring to this KB for retrieving metrics by community, by boards, by categories for a period of time. http://lithosphere.lithium.com/t5/developers-knowledge-base/Retrieving-metrics-using-the-REST-API/ta-p/7671 I granted access to our internal staff to help doing the REST API called but still couldn't retrieve data succesfully. I followed what was suggested like below: Allow user to make REST API calls with read access > Set to Grant Allow user to access metrics > Set to Grant Still got RequiredPermissions error. Example of the Request URL was like this: http://sandbox.lithium.com/sandbox/restapi/vc/metrics/name/posts?date_start=2010-07-01&date_end=2010-07-08 However, how do i retrieve user metrics for different user ranks for a period of time? Any pointers?

Hey Cleolee,It seems like you need 'Update Communities' -> set to Grant permission as well. Try setting this permission and accessing the URL again.Hope this works.Thanks,Chhama

Thanks Chhama! Finally fixed the problem! Bravo! Also, this tip maybe can be updated to the existing KB article that i mentioned above ;)

Hi Chhama,Thanks for your help on the access granting and now our internal staff could use a specific Forum ID to get REST API metrics.In fact i have another question in the original post that has yet to get an answer.1) How do i retrieve user metrics for different user ranks for a period of time?2) Also, how do i retrieve metrics(login name, most recent login, email, language, IP,etc) that can also be generated using Metrics > User Reports in Community Admin?

Please find my responses below 1). Unfortunately, you cannot get user metrics for different user ranks but only for a particular user using the following rest callhttp://community.lithium.com/community-name/restapi/vc/users/login/john_doe/metrics?date_start=2013-01-01&date_end=2013-02-012). You can get these details by the following callshttp://community.lithium.com/community-name/restapi/vc/users/id/43/metricshttp://community.lithium.com/community-name/restapi/vc/users/login/john_doe/metricsHope this helps.Thanks,Chhama

Chhama,I appreciate your response.Nonetheless, i need to pull data for all the ranks so we can have an overview of performance by different ranks. The user report data is useful and sadly we have no way to retrieve them.Do you have other workaround?

Forum Discussion

Inactive User

12 years ago

Retrieve user metrics by rank via REST API

Hi folks,

I was referring to this KB for retrieving metrics by community, by boards, by categories for a period of time.

http://lithosphere.lithium.com/t5/developers-knowledge-base/Retrieving-metrics-using-the-REST-API/ta-p/7671

I granted access to our internal staff to help doing the REST API called but still couldn't retrieve data succesfully. I followed what was suggested like below:

Allow user to make REST API calls with read access > Set to Grant
Allow user to access metrics > Set to Grant

Still got RequiredPermissions error.

Example of the Request URL was like this:

http://sandbox.lithium.com/sandbox/restapi/vc/metrics/name/posts?date_start=2010-07-01&date_end=2010-07-08

However, how do i retrieve user metrics for different user ranks for a period of time? Any pointers?

ChhamaJ
Khoros Staff
12 years ago
Hey Cleolee,

It seems like you need 'Update Communities' -> set to Grant permission as well. Try setting this permission and accessing the URL again.

Hope this works.

Thanks,
Chhama
- Inactive User
  12 years ago
  Thanks Chhama! Finally fixed the problem! Bravo!
  
  Also, this tip maybe can be updated to the existing KB article that i mentioned above ;)
- Inactive User
  12 years ago
  Hi Chhama,
  
  Thanks for your help on the access granting and now our internal staff could use a specific Forum ID to get REST API metrics.
  
  In fact i have another question in the original post that has yet to get an answer.
  
  1) How do i retrieve user metrics for different user ranks for a period of time?
  
  2) Also, how do i retrieve metrics(login name, most recent login, email, language, IP,etc) that can also be generated using Metrics > User Reports in Community Admin?
  - ChhamaJ
    Khoros Staff
    12 years ago
    Please find my responses below
    
    1). Unfortunately, you cannot get user metrics for different user ranks but only for a particular user using the following rest call
    http://community.lithium.com/community-name/restapi/vc/users/login/john_doe/metrics?date_start=2013-01-01&date_end=2013-02-01
    
    2). You can get these details by the following calls
    
    http://community.lithium.com/community-name/restapi/vc/users/id/43/metrics
    http://community.lithium.com/community-name/restapi/vc/users/login/john_doe/metrics
    
    Hope this helps.
    
    Thanks,
    Chhama

Forum Discussion

Retrieve user metrics by rank via REST API

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