Forum Discussion

him_varma's avatar
him_varma
Advisor
9 years ago

Send Notification Email To Mentioned User

Hi I want to create a module through which I want to send an email notification to the user that has been mentioned in the reply. Is there any rest API through which I can achieve this functionali...
DougS's avatar
DougS
Khoros Oracle

If you @mention a user in a reply they should get an email automatically. You can customize the @mention email that goes out to them via the "text editor" tab ("email text" sub-tab) of Lithium Studio.

him_varma's avatar
him_varma
Advisor
9 years ago
Hi DougS

Thank you for the response. Actually I am working on a custom module in which I am inserting the mentioned user as a link through javascript/jquery . I am not using the by default functionality of @mentions.

Can you suggest something ?

Thanks
  • DougS's avatar
    DougS
    Khoros Oracle
    9 years ago

    There is currently no way for you to send an email via a customization developed through Studio or the SDK. Our Professional Services has a way to write a customization that sends a custom email, but we have not exposed a way for customers to do this themselves at this point.

     

    -Doug

    • him_varma's avatar
      him_varma
      Advisor
      9 years ago

      Hi Doug,

      I got it working by inserting the mention simply as @ "login_name" for example just inserting the mention as him_varma through jquery after an event is triggered and it automatically created a link as above.

      Thanks for the response

      Himanshu