Forum Discussion

perk's avatar
perk
Adept
10 years ago

TemplateModelException during JSON GET

I have the following code: <#assign url_getUser = "https://DOMAIN.zendesk.com/api/v2/users?query=USER@COMPANY.com" /> <#assign response_user = http.client.request(url_getUser).header("Authorizati...
YuriK's avatar
YuriK
Khoros Expert
10 years ago

I think you may need to url encode the query parameter, try the following:

 

<#assign url_getUser = "https://DOMAIN.zendesk.com/api/v2/users?" + "query=USER@COMPANY.com" ?url/>


Hope this helps,

 

Yuri 

perk's avatar
perk
Adept
10 years ago

I tried and a type mismatch happens. url can't be assigned to string. url_getUser isn't defined anywhere else.

 

<#assign url_getUser = baseUrl +  "users/query=user@domain.com" ?url/>

 

  • YuriK's avatar
    YuriK
    Khoros Expert
    10 years ago

    You have a space between the end quote (") and the question mark (?). Try removing the space. Also make sure baseUrl is a string. One other thing is to make sure only the query parameters are encoded. The following worked for me:

     

    <#assign baseUrl = "http://test.test.com/"/>
    <#assign url_getUser = baseUrl + "users?" + "query=user@domain.com"?url/>
    ${url_getUser}

    Hope this helps,

     

    Yuri

    • perk's avatar
      perk
      Adept
      10 years ago

      Hey thanks for the suggestion.

       

      I tried:

       

      <#assign base = "https://our_domain.zendesk.com/api/v2/"/>
      <#assign url_getUser = base + "users?" + "query=username@company.com"?url/>
      <#assign response_user = http.client.request(url_getUser).header("Authorization", "Bearer "+ response.content.access_token).json().get() />

      and still received the same error:

       

      FreeMarker template error

       Method "public final lithium.coreapi.webui.template.models.HttpClientResponseTemplateModel lithium.coreapi.webui.template.models.HttpClientRequestTemplateModel.get() throws freemarker.template.TemplateModelException" threw an exception when invoked on lithium.coreapi.webui.template.models.HttpClientRequestTemplateModel object "lithium.coreapi.webui.template.models.HttpClientRequestTemplateModel@13d041cd". See cause exception. The failing instruction (FTL stack trace): ---------- ==> #assign response_user = http.client.r... [in template "retrieve-org-zendesk.ftl" at line 29, column 25]

       

      Totally at wits ends with what is going on in Lithium...

      • YuriK's avatar
        YuriK
        Khoros Expert
        10 years ago

        Can you paste a sample response that you get from the API call here? I'd like to check if JSON parsing is failing here.  Also, please check the Content-Type header of the API response is returned as "application/json".

         

        You can also try to remove the .json() and print out the response string to see if you are at least able to get a response at all.