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MFJLabs's avatar
MFJLabs
Adept
7 years ago

The Powered by Lithium button leads a to 500 Internal Server Error :(

Hi guys, this is Frank from the HubSpot Community where Lithium ROCKS. Just wanted to make you aware that your 'powered by Litihum' button URL is leading to a 500 Internal Server Error.

(see image)

 

This appears to be happening on the following URL and is impacting all instances - https://www.lithium.com/powered-by-lithium 

Didn't know where else to report this.

 

Best,

Frank

www.MFrankJohnson.com

  • Parshant's avatar
    Parshant
    7 years ago

    MFJLabs,

    I am not from Lithium.

    We are based in India and Link is working fine for us here in my system.

    See Screenshot.

    If you are still facing this issue on your side, you need to open a Support ticket

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  • MFJLabs's avatar
    MFJLabs
    Adept
    7 years ago

    Thanks for the quick reply Parshant ... but what exactly do you mean by "working for me"?

    Do you work for Lithium? Do you have high level access to the URL, or are could there be some other reason you see it work?

    This is what we see from FL (USA) when clicking the 'powered by Lithium' button on either this site or the HubSpot Community using Chrome, Firefox, or Edge (latest versions of each) on PC.

  • Parshant's avatar
    Parshant
    Boss
    7 years ago

    MFJLabs,

    I am not from Lithium.

    We are based in India and Link is working fine for us here in my system.

    See Screenshot.

    If you are still facing this issue on your side, you need to open a Support ticket

  • MFJLabs's avatar
    MFJLabs
    Adept
    7 years ago

    Yes Parshant, that's the screen we see when accessing the link from a VPN in NY or California. But Florida seems to have the issue.

    Thanks for your feedback. You've helped to narrow the scope of the issue we will report using the ticket system.

     

  • MFJLabs's avatar
    MFJLabs
    Adept
    7 years ago

    Ok, forgot to mention. We are NOT Lithium customers, so don't have access to support.

    We tried.

  • Parshant's avatar
    Parshant
    Boss
    7 years ago

    MFJLabs

    You can also mail to Lithium Services (support@lithium.com) on this, If you are the part of the HubSpot Community.

  • AndyK's avatar
    AndyK
    Khoros Alumni (Retired)
    7 years ago

    Hi MFJLabs

     

    Thanks for flagging this, I have passed it on to the team who manages that page.

     

    Cheers,

    Andy