Forum Discussion

Lindsey's avatar
Lindsey
Leader
5 years ago
Solved

Turn off ability to delete a private message

Is there a way to turn off user's ability to delete private messages in Community? Moderators need to be able to see user's PMs for abuse reports, but if they were deleted it looks like we'd have to ...
  • DonnaW's avatar
    DonnaW
    5 years ago

    Lindsey , there is no way to turn off a user's ability to delete private messages.

     

    -Donna

DonnaW's avatar
DonnaW
Khoros Staff
5 years ago

Lindsey , there is no way to turn off a user's ability to delete private messages.

 

-Donna

  • cblown's avatar
    cblown
    Boss
    5 years ago

    You could always “hide” or disable the trigger for the PM delete operation.

    While this is only obscuring the function most users won’t have the required skills to determine the URL or event required to activate the delete operation.
     

    • Lindsey's avatar
      Lindsey
      Leader
      5 years ago

      Yeah that is what we ended up doing for this, I just wanted to see if maybe there was a permission or something I wasn't seeing that we could use to avoid users potentially finding the hidden button. I think this will work fine, though.

      • cblown's avatar
        cblown
        Boss
        5 years ago

         Nice. Yeah not ideal, a permission really should be available for this.