Forum Discussion

shravani's avatar
shravani
Guide
8 years ago
Solved

user profile statistics component kudos count

Hi,   User profile statistics component displays different count for kudos received(25) and if i hit API it gives me 22 kudos. Why is this happening?   Thanks, Shravani
nad_dyra303's avatar
nad_dyra303
Guide
6 years ago

Tarun regarding all this, so the solution is that i need to add 

"user.single-statistic.net_kudos_events_given.title=Likes Given" in the text properties? I've seen the 3 that I mention before in the search result but where do I edit them? Soorry tho because we started doing this without training properly and still new to this platform.

Tarun's avatar
Tarun
Maven
6 years ago

Hi nad_dyra303 ,

Yes, that is one solution.

For the other three to which you need to edit it you can just add them similarly below the above text keys. this would override the existing default one. (if you remove them from the list the  default would appear).

Please give kudos if you find this post useful and mark this as an Accepted solution if this is the required solution.

Regards

Tarun Kumar

  • nad_dyra303's avatar
    nad_dyra303
    Guide
    6 years ago

    Hi Tarun 

    thankfully the other 3 can change title but, the new added user statistic, the title still remain same. Is there any other way I can configure it?

    Regards

    Nad

  • Tarun's avatar
    Tarun
    Maven
    6 years ago

    Hi nad_dyra303 ,

    Regarding "thankfully the other 3 can change the title" glad to hear that.

    For the newly added user statistic, you can create a support ticket as well.

    To create the support ticket you can find the documnetation here.

    https://community.khoros.com/t5/Contact-Khoros-Support/bd-p/contact-support?_ga=2.246434500.1383733462.1576043424-1397453871.1552892497 

    Please give kudos if you find this post useful and mark this as an Accepted solution if this is the required solution.

    Regards

    Tarun Kumar

  • nad_dyra303's avatar
    nad_dyra303
    Guide
    6 years ago

    Tarun my access denied to case portal. why is it? I thought it open to all?

  • Tarun's avatar
    Tarun
    Maven
    6 years ago

    Hi nad_dyra303 ,

    Case portal access is only available for the customers so you can raise a request to your manager for the same. You can also create the support case by sending an email with instance details to  support@khoros.com.

    Please give kudos if you find this post useful and mark this as an Accepted solution if this is the required solution.

    Regards

    Tarun Kumar

  • nad_dyra303's avatar
    nad_dyra303
    Guide
    6 years ago

    Hi Tarun 

     May I ask you question more? How can I add Icon and change the other icon for this user statistic?

    Thanks,
    Nad

  • Tarun's avatar
    Tarun
    Maven
    6 years ago

    Hi nad_dyra303 ,

    To add or change Icons we need to update our style sheets accordingly. 

    For example, you can add the style as follows to add an icon .lia-static-icon element

    You can add this style in the studio to your skin as given int the link over here: https://community.khoros.com/t5/Skins-and-assets/About-skins/ta-p/109067 

    Please give kudos if you find this post useful and mark this as an Accepted solution if this is the required solution.

    Regards

    Tarun Kumar

  • nad_dyra303's avatar
    nad_dyra303
    Guide
    6 years ago

    Hi Tarun , thanks for replying. Are we going to edit in this? 

     Are you mean style sheet in community style? Btw, idk it seems I can't open your link. Do I need to add images/assets first?

    Thanks,
    Nad

  • nad_dyra303's avatar
    nad_dyra303
    Guide
    6 years ago

    Tarun what if some of the codes cannot be edited? It's in the grey color. For example, 

     

    Btw, I create another skin to try and error for the staging, and this skin currently based on current live skin used in community. 

    Thanks, 
    Nad

  • Tarun's avatar
    Tarun
    Maven
    6 years ago

    Hi nad_dyra303 ,

    Editing core skins is not possible:

     

    Please give kudos if you find this post useful and mark this as an Accepted solution if this is the required solution.

    Regards

    Tarun Kumar

  • nad_dyra303's avatar
    nad_dyra303
    Guide
    6 years ago

    Tarun the new icon need to upload in Asset Library or Community Style > Community Skin > Images?

  • Tarun's avatar
    Tarun
    Maven
    6 years ago

    Hi nad_dyra303 ,

    You can add the icon to the asset library and use as a background image as an alternative but I would recommend you using the Icon from the font awesome with before property as given in the following example:

    Tarun_0-1578286032396.png

    Please give kudos if you find this post useful and mark this as an Accepted solution if this is the required solution.