Forum Discussion
FaisalK
Lithium Alumni (Retired)
Hi Derek,
Sorry that your original point got lost in the shuffle.
"Why users online spiked to 15k this morning? Did I miss something? What are you not telling me?"
Have you tried reaching out to your TAM or created a support ticket to look into this?
In general, there could be many reasons why this could have happened, including but not limited to, bot traffic, crawlers, security testing, etc. It could even be tied to legitimate activity such as overly ambitious monitoring, performance testing, etc.
-Faisal
ChadB
10 years agoKhoros Expert
Hi derek_walker,
As Faisal had noted, if you need additional assistance with this please open up a support case and we can look into it for you:
http://community.lithium.com/t5/Contact-Lithium-Support/bd-p/contact-support
Best,
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