MohammedF Thank you for the guidance. We did look at your recommended metrics and found some inconsistencies.The action duration is mostly blank for users with more than one activity. Any thoughts on this?
Fyi.. We are looking for the visit duration of users who have accessed the community and viewed an accepted solution.
Nayaz-S visit duration is unavailable for users who have accessed the community and viewed an accepted solution, so I recommended the custom way to achieve what you want. As you see inconsistencies in the metrics, I recommend creating a support ticket with the date ranges where you find this discrepancy to investigate this.
