Forum Discussion

jordanepotter's avatar
jordanepotter
Mentor
12 years ago

Why are my accepted solutions not showing up on the question page?

I turned Accepted Solutions on in one of our Q&A boards. When I marked an answer as Accepted, the answer disappeared. Is there something I need to add to the page in studio to get accepted solutions ...
  • jordanepotter's avatar
    jordanepotter
    12 years ago

    ok, it looks like it just takes some time for it to show up in the accepted solutions section. Not ideal, but i guess it works.

jordanepotter's avatar
jordanepotter
Mentor

ok, it looks like it just takes some time for it to show up in the accepted solutions section. Not ideal, but i guess it works.

AdamN's avatar
AdamN
Khoros Oracle
12 years ago

Many standard components use caching to help with performance. As such, there could be a slight delay for changes to be reflected in the component. If you feel that the cache is too conservative for the amount of traffic your community sees, I would suggest filing a case with our Support team to see if it can be adjusted for your community. We can sometimes safely adjust the cache configuration if your community isn't too big.