Knowledge Base Article

About the Salesforce and Aurora integration

The "Khoros Connector for Salesforce" enables you to create a tight integration between your Khoros Community Aurora content, Salesforce content, and Salesforce cases. For more information on setting up this integration, contact Khoros Services.

Note: You must have a full Salesforce license to take advantage of the Khoros/Salesforce integration. 

The following are the key features of the Aurora and Salesforce integration:

Before you start

Decide on your target Salesforce environment. Khoros strongly recommends that you first enable the integration in a Salesforce developer or sandbox org before deploying the integration to your production environment.

Make sure you have your Salesforce integration enabled in the Aurora community environment that will connect to your Salesforce environment. Your Khoros Customer Success Manager can assist with this process. Khoros will enable the integration in your staging environment before enabling it in your production environment. 

Learn more about Installing and configuring your Khoros/Salesforce.com v3/v4 integration.

Updated 2 months ago
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