Knowledge Base Article

Aurora Analytics: Engagement drill-down views for Content types

Let’s take a look at how to view engagement data for Forums. In the Forums Details dashboard, click the point on the graph for the date you want to see the drill-down view of Discussions, Replies, and Likes.

A window appears that displays the number of discussions created during the selected period and their location in the community, the number of discussions created during the previous period selected in the dashboard settings, and the percentage increase or decrease of the number of discussions created between these periods.

 

You can also view these metrics at the board level:

 

Select Replies to see the number of replies received for the selected period and location along with the number of replies received during the previous period and the percentage change between these periods.

 

To view these metrics by board, select View by boards.

 

To view these metrics by drilling down to the discussions, select View by discussions.

 

Select Likes to see the number of likes received for the selected period and location along with the number of likes received during the previous period and the percentage change between these periods.  

 

To view these metrics at the board level, select View by boards.

 

To view these metrics by drilling down to the discussions, select View by discussions.

 

Similarly, you can see engagement for Blogs:

 

 

Similarly, members can also view engagement data for ideas, comments, and votes.

 

In the Ideas Details dashboard, click the point on the graph in the Ideas Engagement widget for the date for which you want to see the drill-down view of Ideas, Comments, and Votes.

 

You can also view these metrics at the board level:

 

Similarly, you can see engagement data for comments and votes for ideas on the community. You can also view these metrics by board and by ideas. 

 


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Updated 6 months ago
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