Knowledge Base Article

Aurora Analytics Reports

The article provides an overview on how to

Accessing the Reports page

To view the list of available reports:

  1. Go to your Account menu and click Analytics.
  2. Click Reports.            
          


The Reports page opens.

            

 

Next to each report name, you can see a brief description of the contents for each report. Click a report name to view a report.

Here’s a Forum report:

Modify settings for a report

You can customize report settings to display the exact data you're looking for. Specifically, you can scope reports to a specific place and time period. 

To scope a report to a specific place:

  1. Open a report.
  2. Open the Options menu and click Report Settings.


  3. Select a specific place (board or category):


  4. Click Save.           

The Forum report shows the Place selected (in this example, the Products category) and displays the metrics for the Forums under the selected place during the selected date range. 

            


To scope a report to a specific date range:

To view data for specific date ranges, you can select the date range using the dashboard date-range menu. 

Select one of the following from the menu. By default, the date range is set to Last 30 days for all reports.             


Here’s an example of a Forums report for the Last 7 days under the Product category: 

Learn more about date range settings

Download reports

You can download and analyze data by exporting them to a CSV file. 

Members with Admin and Analytics roles can schedule reports and have them emailed to them.

Notes:

  • Aurora Analytics report exports include up to 2000 rows. In cases where there are more than 2000 rows in a report, only 2000 rows will be exported and the rest will be truncated.
  • Scheduled reports allow for the download of up to 50,000 records.

Schedule reports

You can schedule reports to be generated and emailed directly to your registered email ID. You can also view the reports that are scheduled to be generated. 

Understanding Aurora reports

To understand the structure of these reports, let's explore a Forums report. All reports share this general structure. 

In this example, we’ve chosen the “Products” board and have selected to view the metrics for the Last 30 days.


The Summary section at the top for the report provides a quick glance at key traffic and engagement metrics. 

Depending on the report you view, the metrics shown in the Summary section will vary. Learn more about what each of these metrics means

Below the Summary section, the report is displayed in a table.

You can view a maximum of 50 records. If there are more than 50 entries, you can export and download the report as a CSV file.

In this example, summary metrics are broken down to show the metrics by board. By default, the report is sorted by the number of Page Views

 

To reverse the sort order (ascending or descending) of a column, click the metric in the heading.

 

To sort the report by a different metric, click the name of that metric. For example, to sort this table by Likes received, click Likes in the header row. 

 

Updated 3 months ago
Version 12.0
  • As per conversation with NickH here - I recommend to call out that the member report has more capabilities via schedule/download than what's shown in the dashboard: https://community.khoros.com/discussions/aurora-community-product-discussions/how-to-view-member-details-of-registration--logins/760460/replies/765209