About Aurora Analytics

To have a successful community, you need to know what’s working and what needs improvement. Aurora provides a robust set of analytics so you can get actionable insights to drive traffic and member engagement. You can determine what kinds of content needs improvement, what your members steer away from, and what they want more of from your community. These metrics help you learn where your members come from, what type of content they engage with, and where to focus on to reach new people. Having clear data enables you to plan towards community goals and make informed decisions to change course when things aren’t working.

Aurora Analytics provides visual dashboards and interactive reports to provide you with high-level and detailed data on how your community is performing.  

Note: Currently, users can see the metrics up to the previous day in Aurora Analytics.. Data is reported in Coordinated Universal Time (UTC).

Accessing Aurora Analytics

To access Aurora Analytics, open your Account menu and click Analytics.

           

 

Note:  Members must have an Admin or Analytics role to access Aurora Analytics

From the Analytics page, you can access Dashboard and Reports. 

            

 

The Dashboard provides you with an “at-a-glance” view of the activities that best indicate the overall health of your community and member engagement across your community.

You can customize Dashboard settings to your requirements and get the most out of your data analysis.

Reports present you with key metrics on content, boards, categories, and members in a tabular format.  

Related topics:

• Accessing Analytics Dashboard
• Dashboard Settings
• Aurora Analytics Metric Definitions
• Aurora Analytics Reports

Refer to the Khoros Communities Analytics Essentials course for training on Communities Analytics.