Aurora: Create a mirrored (duplicate) ranking structure

Some communities might want employees or partners to have a special icon associated with a rank unique to one group but still have them go through the same basic ranking structure as other community members. In these scenarios, you can create multiple rank ladders, each associated with a different role, so that regular community members "climb" one rank ladder, and the employee or partner community members climb another similar ladder.

If you want a particular audience (a group of Community members) to have a specific rank icon that is different from the standard rank icon but still follows the regular ranking structure, you need to create a duplicate ranking structure that mirrors the standard ranking structure. (This duplicate ranking structure is often called a mirrored ranking structure or dual ranking structure.)

To create a dual ranking structure:

1. Go to Settings > Users > Roles & Permissions and create a special role (for example, “Ambassadors”) for this audience.
2. Go to Settings > Users > Ranks.
3. Create a duplicate of each level of your ranking structure. (Do not duplicate ranks that are already tied to roles.) Do this by clicking Add Rank and then copying over each setting.
4. For each duplicate level, complete the following steps:
• Roles granted: Enter the role name. You must enter the exact role text with the same spacing and capitalization. (For example, if the role name is “Ambassadors,” entering “ambassadors” does not work.)
• Ranking formula: At the very end of the rank formula, enter the following:
  && hasRole("role name")
• Icon: Browse for and select the icon you want to use for this rank.
5. Follow the steps above for every level in your ranking structure but not for ranks that are already tied to roles.

When you’re done, you’ll have a dual ranking structure, similar to this:

Related topics:

• About member Ranks and ranking formulas
• Create a rank
• Create a ranking formula