Knowledge Base Article

Aurora Product Coaching Session: Aurora Community Content Moderation

Aurora Community Content Moderation

Are you new to Moderating a community, need a refresher, or have recently migrated from Khoros Classic Communities and need to know how the new tools work? This introductory, 1-on-1 coaching session will provide you with an overview of how to Moderate within Khoros Aurora Communities.
 
When managing a Community, you need a way to handle posts that fall outside of your Community guidelines and the people who post them, in a quick and efficient manner. During a 1:1 coaching session, you'll work with a Product expert first walking through your current moderation workflow followed by some hands-on tips, tricks, and best-practices on areas where you can be more efficient, ultimately helping you to be more effective in your daily tasks.

 

 

What is covered in this coaching session?

  • Moderation workflow efficiencies
  • A review of abuse and filter reports, spam quarantine, and moderation queue
  • Taking action on offending content
  • Moderation best practices

 

👉 Click Here to Sign Up

Don't see a time that works for you? Please either reach out to your CSM or email the Product Coaching team directly at productcoaching@khoros.com.

 

Related Resources

 

Updated 5 months ago
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