Aurora Product Coaching Session: Aurora Community Content Moderation
Aurora Community Content Moderation
Are you new to Moderating a community, need a refresher, or have recently migrated from Khoros Classic Communities and need to know how the new tools work? This introductory, 1-on-1 coaching session will provide you with an overview of how to Moderate within Khoros Aurora Communities.
When managing a Community, you need a way to handle posts that fall outside of your Community guidelines and the people who post them, in a quick and efficient manner. During a 1:1 coaching session, you'll work with a Product expert first walking through your current moderation workflow followed by some hands-on tips, tricks, and best-practices on areas where you can be more efficient, ultimately helping you to be more effective in your daily tasks.
What is covered in this coaching session?
- Moderation workflow efficiencies
- A review of abuse and filter reports, spam quarantine, and moderation queue
- Taking action on offending content
- Moderation best practices
Don't see a time that works for you? Please either reach out to your CSM or email the Product Coaching team directly at productcoaching@khoros.com.
Related Resources
- About Moderation
- About Abuse management
- About content filters
- About Khoros Communities spam management
Updated 6 months ago
Version 4.0