Aurora: Recover a post mistakenly marked as spam

Sometimes, you may mistakenly mark a message as spam and need to recover it later. However, after you navigate away from a post, the post disappears from the community.

Using Spam management, you can recover posts that are marked as spam.

To recover a post mistakenly marked as spam:

1. Sign in to the community as an Admin or Moderator.
2. Open the Account menu and then click Manage > Spam.
   Spam tab is displayed.
3. You can recover the post from being spam in these ways:
   • Open the Options menu next to the post and click Mark as Not Spam.
     
   • Click the Title of the post to review the post and Mark as Not Spam.
     
     The Mark Selected Items as Not Spam window is displayed.
4. Click Mark as Not Spam.
   
   The post gets removed from the Spam management tab and you can see the post again in the community.