Aurora: Return a Knowledge base article or blog post back to draft state
There can be scenarios where the draft has to be assigned back to the BlogAuthor for various reasons irrespective of what state the draft is in.
For example, there might be a late decision to rename a product or change the market messaging about a specific feature. Often, it’s the author who will be informed about these changes, and the author needs to be able to pull the article back and work on it some more before it gets published.
There are two ways in which a draft can be returned to the BlogAuthor from different states of the workflow.
- Return to Author
The BlogEditor can return the draft to the BlogAuthor, if there are changes to be made on the draft. The draft then goes to the Draft state. Same is the case with knowledge base articles with KBAuthor and KBEditor roles.
Click Return to Author to return to Author on the draft page
The draft returns to the Author and is in Draft state.
- Recall draft
The BlogAuthor can click the Recall button to pull the blog post back from any state in the publishing workflow (Awaiting Review, Awaiting Publication) before it is published in the community. Same is the case with recalling knowledge base articles, with KBAuthor roles.
Note: Authors can recall only the articles they created.
Recall from Awaiting Review state:
Recall from Awaiting Publication state:
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