Aurora: 3-step workflow for Knowledge base articles and blog posts

1. The BlogAuthor clicks Create a blog post to start a new blog post.
   
   
2. The BlogAuthor writes the blog post. They can either click Save Draft to update the blog post later or Submit for Review to send the blog post for review to the BlogEditor. Assume that they click Submit for Review.
   

   
   The draft is saved. The version number of this draft is 0.1. The status appears on the top-right corner. In this example, the draft status is Awaiting Review. The Version History displays this version as v0.1. The Version History also lists all the actions taken on this blog post until it is published in the community blog.

   

    

   The blog post is now in the Awaiting Review state and waiting on the BlogEditor to take action.

   Note: BlogAuthors and KBAuthors can still recall blog posts and articles at this point in the workflow.

3. The BlogEditor opens the Manage Content dashboard and sees that there are articles in the Awaiting Review state.
   
4.  The BlogEditor can open the draft to review or edit by either:
   
   • clicking Edit Draft on the draft page:
     
     

     OR

   • clicking Edit from the Manage Content dashboard 

     

      The BlogEditor can: 

     • Edit to make changes.
     • Return to Author if the blog requires changes from the BlogAuthor.
     • Submit for Publication to send the article to the BlogPublisher.
       
       
5. In this example, the BlogEditor clicks Submit for Publication. The draft moves to the Awaiting Publication state and is forwarded to the BlogPublisher.
   
   
6. The BlogPublisher opens the Manage Content dashboard and sees that there are articles in the Awaiting Publication state.  
7. The BlogPublisher can either click the name of the blog post to review the draft or take actions from the Manage Content dashboard.
   
   

    

The BlogPublisher can:

• • Return for Review to send the blog post back to the BlogEditor.
  • Publish to publish the blog post in the community blog.
  • Schedule for Publication to publish the blog post at a later time.
    
    

    In this example, the BlogPublisher clicks Publish. 

    

     

  • The article is published in the Community with version number 1.0. 

    

     

    You can view the history of the blog post even after it is published