Knowledge Base Article

Aurora: Review posts captured as spam

You should periodically review the posts that are flagged as spam and captured in the Spam management tab. Each community site is unique, and the best way to help the automated spam filter to learn more about the content on your site is to review the captured posts (especially in the first months) and recover any posts mistakenly marked as spam.

Note: The Spam management tab includes data for only the last 30 days.

To view posts captured in the Spam tab:

  1. Sign in to your community as an Admin or Moderator.
  2. Open the Account menu and click Manage > Spam.
    The Spam tab is displayed.
  3. Click the Title of any post to review the content.
    The title of the post and other options are displayed to manage the spam.

    Actions you can take include:
    • Navigate to the post to view the content
    • Hide the post from the Spam management view
    • Mark the post as not spam if the post is mistakenly marked as spam

Related topics:

Updated 7 months ago
Version 9.0
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