Knowledge Base Article

Aurora: Review private messages reported as inappropriate

You should periodically review private messages reported as inappropriate and captured in the Abuse management tab. Based on this, you can take necessary action to the messages and recover any mess...
Updated 6 months ago
Version 10.0
communities aurora
Moderation
Spam
madisonuat's avatar
madisonuat
Contributor
10 months ago

BhuvanaM MohammedF 

Can members report direct messages that administrators/community managers send them? 

If yes, is there a method to prevent members from reporting administrator/community manager messages and clogging up the Private Messages Abuse tab/queue? 

FYI classen