Khoros Atlas Logo

About Our Community

About Our Community

All you need to know about the Khoros Community.
Filter
Filter by Labels
Filters applied...
discussions & features
Sorted by:
We always place customer feedback at the top of our list of priorities and our Product Ideas boards (Community, JX and Care) are an example of how we capture your innovative ideas and feedback about our solutions. In order to make this process as productive and transparent as possible, we want to share the general criteria by which we will be evaluating submitted ideas to help guide your submissions. We will be evaluating your ideas based on the following criteria and giving feedback accordingly. You can expect to receive feedback on your submission from our Product Management team  in the form of status changes and follow up comments.   Submission Criteria Description 1.      Reach of Impact How many customers would benefit? How often would they use the suggested feature? 2.      Roadmap Fit Does this fit strategically within our current product/service offerings? 3.      Community feedback Is this idea getting noticed (via recent votes/comments/kudos)? Does the idea have at least 5 votes? 4.      Feasibility How long will it take to implement the idea? Is there a workaround available today? 5.      Quality of submission Is the submission well written and easy to understand? Does it contain no more than one idea? 6.      Uniqueness Is this a new idea or something that has been submitted already?   We encourage you to submit your ideas for Community, JX and Care,  to us to help us continually innovate and make the  Khoros solutions better for all of our customers.   Be sure to search the community for existing ideas that may be similar to yours and review our submission guidelines prior to submitting your own. If indeed you do find similar ideas, we encourage to comment or vote on those rather than submitting a new one.
View full article
by Retired Community Manager JulieH Retired Community Manager 07-16-2014 12:51 PM
Labels (2)
1
3976
Question How do I find all Knowledge Base articles to which I have contributed to in the Khoros Community? Can I also see all contributions from other users? Answer The easiest way to find all your contributions to the is to do the following: Login to the Khoros Community Go to your profile Scroll down until you see My Contributions Click on View All at the bottom left   You will see all articles to which you have contributed by any of these means: You edited the Knowledge Base article Content from your posts was used in the Knowledge Base article with the drag & drop functionality The author(s) of the article added you as a contributor to acknowledge your participation in the article Note: You can also see others' contributions if you click on their profiles and go to My Contributions.   Thank you for your contributions!
View full article
by Khoros Guru Khoros Guru 12-21-2010 11:17 AM
Labels (3)
2
4149
If you’re new to the Khoros Community or need a refresher, these videos show you how to navigate the community, use search effectively, and explains the different discussion styles. 
View full article
by Community Manager Community Manager Community Manager 08-28-2019 12:22 PM
Labels (2)
0
183
These Community training videos show you how to update your profile, edit your notifications, subscribe/unsubscribe to content and more. 
View full article
by Community Manager Community Manager Community Manager 08-28-2019 12:47 PM
Labels (2)
0
167
These Khoros Community training videos show you how to publish posts, mark replies as solutions, reply to posts, and give kudos. 
View full article
by Community Manager Community Manager Community Manager 08-28-2019 12:56 PM
Labels (2)
0
211