Aurora: Filter metrics generated by members with specific roles
The Exclude Employee feature, which allows you to filter out the metrics corresponding to staff members, is identified by specific role(s). You can search for and select the roles in the Employee Roles field in the Dashboard’s settings.
As an example, let's consider the roles "Admins_Org_StaffOnly" and "AnalyticsUser_Org_StaffOnly," which are designed exclusively for administrators and analytics members who are employees or staff of your organization.
- Enter these roles in the Employee Roles field in the Dashboard’s settings and click Save.
- Now, navigate to the Dashboard and scroll down to the Observing vs. Participating vs. Contributing Members trend chart. When you don't enable the Exclude Employees option and hover your cursor over the trend lines, you see the count of engagement from all community members for a specific date.
If you select the Exclude Employees option, the trend lines provide the actual count of engagement solely from your community members, excluding any contributions from employees or staff within your organization who have the "Admins_Org_StaffOnly" or "AnalyticsUser_Org_StaffOnly” roles.
Note: The Exclude Employees filter is available only in the Observing vs. Participating vs. Contributing Members widget. This option will be available on other widgets in future releases.