Knowledge Base Article

About Aurora Badges and Badge Sets

A badge is a type of visual reward that community members can earn for completing specific community actions or for achieving important community milestones. They serve as a great way to encourage members to use different community features and spend more time engaging with the community.

You can create badges that encourage the specific behaviors that you want to instill in your members. When participation slows, they are a great tool to re-engage members.

Note: The default maximum number of badges is set to 200. If you require more badges in the future, open a Support ticket.

In Aurora, badge sets are groups of related badges. These can be designed to reflect linear progression in a particular achievement—for example, a badge set titled “Likes” could have badges in it that reflect a member receiving 10 likes, 20 likes, 50 likes, 100 likes, and so on. But badges in a set could also be related in a different way that does not require a progression, such as in a badge set called “Helping Hand,” in which there is a badge for creating a post, a badge for replying to a post, a badge for receiving a like, and a badge for having an accepted solution.

When members earn badges, their profile is updated to reflect these accomplishments for everyone to see. Each badge has its own custom image, making it instantly recognizable in the community. An admin can choose to upload the same or a different image for each badge in a set.

Each badge has its own event-based requirements that are calculated each time a member takes an action or has actions taken on their content or their profile. Each achievement has a unique trigger, name, description, and image associated with it. 

The top of the Member Profile shows the most recently earned badge in up to 5 different badge sets. If an admin has chosen to feature any badge sets, those sets are prioritized.

Click View All Badges to see a complete list of earned badges. Depending on admin configuration, members may also see unearned badges shown in gray.When the member discovers new achievements, those badges gain color to show that they’ve been reached. Below the set, an indicator is displayed for how many badges in that set have been unlocked. If no badges in that set have been unlocked, “Locked” appears instead.

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Updated 6 months ago
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