If you came to the Developer Documentation Portal lately, you might have noticed a chatbot icon in the lower right corner of the page. We shared in a previous Dev Blog post how TravisB and others built Maia, Khoros's virtual assistant, using Khoros Flow, Modern Chat, and the Khoros Automation Framework API. Up to now, users have engaged with Maia on Atlas and Khoros.com. Now, Maia also graces the pages of developer.khoros.com.
Why Maia?
First of all, we like to use the Dev Doc Portal to highlight Khoros products and features whenever we can. And Maia is cool -- it is a single chatbot that handles multiple chat flows across multiple websites using Khoros technology.
But really, we added Maia to create a better user experience.
Here's what Maia can do for you on developer.khoros.com:
- Register on Atlas
- File a Support ticket
- Go to Atlas resources like Product Coaching, Knowledge Bases, and Product Idea boards
- Connect with a chat agent to help find a resource or get other help with Atlas
- Connect with a sales agent
- Schedule a demo
- Learn about Khoros solutions
- Find the latest content from Khoros including release notes, product & Khoros insights blogs, podcasts & webinars
- Learn about our Khoros Titans user group program
Get started with Maia
To get started with Maia, just open the chatbot and enter "hi". From there, just follow Maia's prompts. Check out this post for Maia tips and tricks.
Gratitude
I want to give a special shout-out to PradeepK for helping us get Maia on the Dev Doc Portal as one of his first projects here at Khoros and to TravisB or working out the right flows for our Developer customers. Couldn't have done this without you two!
Final Thoughts
Let us know what you think about the new addition to developer.khoros.com in the comments section below. We hope Maia makes your life a little bit easier.
