Knowledge Base Article

Aurora: View the history of published content

Over time, content posted to the community can change as different people edit the content. These changes can be subtle or complete rewrites of the original content. Sometimes, changes get made that are not correct or need to be reverted to an earlier iteration of the content.

Aurora gives you the ability to track the changes in every version of a blog post or knowledge base article from its draft state up through its current published state.

Each time you publish a KB article or blog post, the major version number is incremented (v1.0, v2.0, and so on). The minor version number is always zero for a published article. Each time you edit and save a published article, the major version number remains the same as the current version number and the minor version number is incremented (v2.1, 2.2, and so on).

For every version, you can see who made the change and what that person changed..

Let's look at an example of the version history for a knowledge base article.

 

To view the history of revisions:

  1. Go to the KB article page.
  2. Click History.
 

 

The revision history of the article displays in a popup window:

 

The published version gets an incremental version number (v1.0. V2.0, v3.0, …)

From the Version History view, you can:

  • view the revision notes that were added while editing the article.
  • compare the versions of the article.
  • Edit and restore any older version of the article.

 

Updated 5 months ago
Version 9.0
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