Welcome to Aurora! Aurora is Khoros’ re-imagined Community experience that leverages more than 20 years of experience and learnings in the digital community space.

This introduction guides you through the most commonly used community features and administration tasks and provides links to the best articles for these tasks.

Tip: Take a tour of Aurora in this 1-hour video training course, which will help you familiarize yourself with key Aurora features and concepts.

Tip: Complete self-paced training in the Khoros Academy Build Khoros Communities course.

Let's get started!

As a Community Admin, your primary responsibilities include:

• Configuring and maintaining your community’s site structure
• Administering and managing feature areas of the community
• Maintaining member accounts and community content per your company's values and goals
• Upgrading the community to take advantage of new capabilities

Before you begin, be sure to work with the Community Manager to have a thorough understanding of your community’s audience and goals.

As a community admin, you’ll spend much of your time in the Community Settings area.

Note: As Admin in the Khoros Community platform, you must have the Admin role. Learn more about Roles and Permissions.

Community Settings

The Community Settings area is where you’ll perform most of your administrative tasks. To open the settings area, go to Account Menu > Settings:

Community Settings are grouped into themed areas:

• Structure
• Features
• Users

The Settings Shortcuts page provides shortcuts to the most commonly used community settings pages. Click around and explore all the settings in these areas.

Below, we’ve captured some of the most common tasks you’ll need to perform. (Depending on how roles on your team are distributed, you may not need to do all these tasks.)

• Build out the structure of your community
• Configure general and feature-specific settings
• Manage roles and permissions
• Set up, enable, and manage features that drive more community engagement

Build out the structure of your community

In the Community Structure area, you can build out and organize the topography of your site. You can decide the best way to group related content into categories and boards and which content types to provide in each area.

Learn more about Community Site Structure and best practices when creating your site.

Configure general and feature-specific settings

From the Features area, you can configure general site settings as well as feature-specific settings that determine how things behave in your community.

Manage user roles and permissions

In the Users area, you can manage the roles and permissions for your community members and employees. To perform this task, you must:

• Define the set of default permissions for different community roles. Aurora includes some out-of-the-box roles.
• Tie together a permission sets to create the decided default community roles. Do this only if you want to provide a different level of access and experience for your members; for example, to access to a private area in the community.

Other common member management tasks include:

• assign roles to members
• cloning roles

Check out our best practices for implementing roles and permissions.

Community Moderation

As an Admin, you need to create a safe and vibrant place for your members to participate. Usually, you will have some moderators on your team to help you achieve these goals.

In partnership with your moderators, you can:

• Maintain audit logs
• Set content filters
• Set abuse notifications
• Enable content archiving (coming soon)