The Inbox has several associated permissions and settings that administrators can configure. 

• Configure Inbox settings
• Manage Inbox permissions

Configure Inbox settings

1. Go to Settings > Features > Inbox > Private Messages.
2. Configure the following settings:
• Private Messages: Turn on this option to enable community members to send each other private messages.
• Private Message Email Notifications: Turn on this option to send email notifications to community members when they receive a private message.
• Maximum number of members who can be included in a multi-user private message: Select the number of community members that can be included in one private message; this can be between 3 and 50. As noted on the page, this does not apply to broadcast messages, which have a limit of 10,000 recipients.
• Require verification challenge when sending private messages: Turn on this option to require reCAPTCHA to determine whether a member is a bot.

Manage Inbox permissions

Note: To manage these permissions for a particular role, go to the Community Roles page at the desired community level and edit the permissions of the individual roles. 

1. Go to the Roles and Permissions page for the community.
2. Beside Community Permissions Defaults, click Edit.
3. In the left column, click Inbox.
4. In the Inbox section, beside the individual Inbox permissions, select Grant or Deny as required. 
   

Unless you have specified different permissions for certain roles or at different community levels, this selection affects all members of the community. 

Related topics:

• About the Inbox
• Permission descriptions