Add structured Guides

Use this method to create a structured Guide with Chapters and Articles inside the Chapters.

1. Go to the Manage Content page.
2. Select the knowledge base board where the widget was added. 
3. Select the Guides tab > Type > Guides.
   
    
   
    
4. Select Add Guides. A window opens to add the guide.
5. Enter a Title for the guide.
   
6. Select Add.
   The guide is added.
   
7. Open the Options menu (3 dots) near the title of the guide.
8. Select Add Chapters. 
9. Enter a Title for the chapter.
   
10. Select Add.
    Below is an example of two empty chapters in the guide.
    
11. Select Add Articles (plus icon).
    
12. Search for and add articles to the Chapters. You can refine your search by switching between Knowledge Base and Community.
    

    Here is an example of an article in a chapter:

    

     

Add an article directly to a Guide

1. Select Add Articles (plus icon).
2. Search for and add articles to the guides. You can refine your search by switching between Knowledge Base and Community.
   

   In our example, we have added 2 chapters and an article to the guide we created:
   

   

View the Guide

1. Go to the knowledge base board in the community.
   You can see the manually-sorted articles on the knowledge base board.
   
   
   
2. Select the title of the guide to open the guide on the page.

   You can see the guide with articles organized under chapters.

3. Select the title of the chapters and articles displayed on the left panel to navigate through the guide.
   

   

Related topics:

• About KB Guides
• Add Manually-sorted Guides
• Guides widget configuration
• General actions on KB Guides, Chapters, and Articles
• CRUD Action audit logs