Aurora: About Localized Communities
Many global companies have customers who speak a wide variety of languages. In Aurora, the Localized Communities feature enables you to create different segments of the community for specific audiences; in this case, these audiences speak different languages, and the categories are translated to those languages.
Say that you have customers who speak English and customers who speak Spanish. Localized Communities enables you, as an admin, to create two “versions” of your community—one in English and one in Spanish. After you map your top-level categories to the languages you have enabled in your community, your customers are directed to the language category that best matches their browser language. However, as a secondary measure, they can use the language selector to change languages.
Keep in mind that member-generated content is not translated into any other languages. Therefore, if a community member happens to create English content in the Spanish localized category, that post is not translated to Spanish and retains its original language.
Note: As of Aurora Communities 24.05, Spanish and English are the available languages for Localized Communities. More languages will be available in a future release.
Note: At this time, these top-level categories are for localization purposes only. In the future, additional use cases may be available for top-level categories. For different product lines or discussion areas, use Categories instead.
To enable Localized Communities for your community, open a Support ticket. Then, you can create and map these categories in your community.
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