January 24th will soon be upon us, and with it, the ever-awesome CMAD.
As community managers, we’re always on and immersed in the communities we moderate. The threat of burnout is real, and so is the need for time to rest, recover, and (most of all) put ourselves and our health first.
That’s what makes Community Manager Advancement Day so important - because while these practices should happen daily, it’s important for us as a group to focus on advancing ourselves first and foremost.
In recognition of the amazing work you do day-in and day-out with your own communities, we at Khoros have once again gathered up-to-date resources you can use - today, right now - to advance yourself.
Use them to grow your community management skills, while giving yourself some inner peace and calm.
Getting Started
Read the Community Manager Burnout blog, with some time-management tips that every social media and community manager should know.
Our Favorite Strategy Guides & How-Tos
- The High Cost of Low Agent Retention + NEW AUDIBLE VERSION
- [Podcast] Becoming a Leader of Organizational Change
- Khoros Expert Opinion on Change Management
- Starting Out on the Community Journey
- Unlocking Community Engagement
- Planning for the Future & Growth of Your Community
Inspiration & Case Studies
- How the SAP Concur community team used customer input to pivot fast
- How we use Khoros Bot to increase leads and community registrations
- How Jawwy doubled digital care volume, cut costs, and raised CSAT
- 4 Examples of Great Online Communities and What Makes Them Work
- 4 brands who drive real value with their online communities
Taking Care of Yourself
- How to avoid burnout as an “always-on” community manager
- Avoiding holiday burnout for community managers
- I'm a social media marketer — Here's how I avoid burnout
- Brands and Mental Health: How to show authentic advocacy online
Industry News & Insights
Reviewing Foundations (Atlas Login Required)
- Community
- Social Media
Finally, if you get a moment, don’t forget to check out the latest articles from the CMX team, who are putting together their own resources for CMAD.
Is anything missing from this list? Please let us know, and share your favorite CMAD resources below.
