2022 Customer Awards: Check Point Software Technologies, Ltd. - Best-in-Class: Community

2022 Customer Awards: Check Point Software Technologies, Ltd. - Best-in-Class: Community


Company: Check Point Software Technologies, Ltd.

Company background: Check Point Software Technologies Ltd. (www.checkpoint.com) is a leading provider of cyber security solutions to governments and corporate enterprises globally. Its solutions protect customers from 5th generation cyber-attacks with an industry leading catch rate of malware, ransomware and other types of attacks. Check Point offers multilevel security architecture, “Infinity” Total Protection with Gen V advanced threat prevention, which defends enterprises’ cloud, network and mobile device held information. Check Point provides the most comprehensive and intuitive one point of control security management system. Check Point protects over 100,000 organizations of all sizes.

Contact: Dameon Welch

Title: Cyber Security Evangelist

Related URLs: https://community.checkpoint.com

Kudos Category: Best-in-Class: Community

CheckMates evolved from a previous community effort around a specific software release (R80) that involved building awareness, learning, providing support, and demonstrating innovation to our Enterprise customers. It has since grown to include nearly all of Check Point's products and services and includes both the on-line community, virtual events, and in-person events.

Once we articulated the need to our CEO and Chief Product Officer, and the right people were involved with the effort, there was no difficulty in getting buy-in to build CheckMates. Since then, we've involved other executives as specific needs were identified. To better support our educational efforts, we have done a fair amount of custom code to make our various educational resources available in a more friendly way to both our customers and our partners.

CheckMates recently turned five years old, as noted in the below video. We currently get more than 120,000 visitors a month with more than 70,000 members registered. We have built product features and generally improved our products and services based on feedback from our community members.