Atlas Suggestions

Atlas Suggestions
We want this to be the best community it can possibly be! So let us know what you think, or how we can help improve your experience on Atlas. Please be sure to follow the Idea submission guidelines.
I really prefer to sort my support cases (with all vendors and even with our own customers/end-users) by the recent activity timestamp so I can make sure I'm aware of the most recent updates that have been provided in the cases. In the Atlas Case P... See more...
I really prefer to sort my support cases (with all vendors and even with our own customers/end-users) by the recent activity timestamp so I can make sure I'm aware of the most recent updates that have been provided in the cases. In the Atlas Case Portal, the "Last Case Comment" field is currently not sortable and therefore this is not possible.  (I swear it used to be a sortable column before the latest redesign or back in the Lithosphere days, but I could be wrong.) Can this field be made sortable please so we can view cases by last case comment in ascending or descending order?
I submitted an idea about "Events". When trying to pick up the right label, I could not find a label for "Events". I suggest you add this label to the Community Ideas boards. This is the list of labels we can pick from 
My company just joined as a Khoros customer.  After I logged in to Atlas, I wanted to see who else on my team was active on Atlas.  I could not find people that I am sure have logins.  I can find myself by searching for users with my username "bo... See more...
My company just joined as a Khoros customer.  After I logged in to Atlas, I wanted to see who else on my team was active on Atlas.  I could not find people that I am sure have logins.  I can find myself by searching for users with my username "bob-mccormick", but not with my name "bob mccormick".   At my company, my email is "bob.mccormick", nobody is expecting a hyphen. The "Search for Users" should allow searching by first and last names.
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Any reason why Atlas isn't using the new PM experience?  In general I'd love to see Atlas show off all of the new features I guess? Dogfooding is good after-all and since a customer 'demo' site doesn't exist implementing new features in Atlas a... See more...
Any reason why Atlas isn't using the new PM experience?  In general I'd love to see Atlas show off all of the new features I guess? Dogfooding is good after-all and since a customer 'demo' site doesn't exist implementing new features in Atlas allows me and other CM's to learn more, see it works etc... Its good for you, and good for us 🙂   
You know what would be really cool? If I could submit a support case without getting the absolutely unhelpful "your post couldn't be submitted because of invalid html code" error. First - why is it I can't submit a post if I use bold, underline, o... See more...
You know what would be really cool? If I could submit a support case without getting the absolutely unhelpful "your post couldn't be submitted because of invalid html code" error. First - why is it I can't submit a post if I use bold, underline, or bullets? Totally ridiculous. Second - if you won't let me use any or one of the above, WHY IS IT IN THE TEXT EDITOR AS AN OPTION? Third - thanks for making me solve the mystery of whatever html code isn't accepted, instead of yielding an actually helpful error message. I totally have time in my day for this nonsense.  
Hi! I am trying to find a group hub I'm in here in Atlas (for a beta), but I can't find it via the home page or navigation... I don't think. I may well be missing something, but I don't see a "Group Hubs" section on the home page nor anything in t... See more...
Hi! I am trying to find a group hub I'm in here in Atlas (for a beta), but I can't find it via the home page or navigation... I don't think. I may well be missing something, but I don't see a "Group Hubs" section on the home page nor anything in the top nav that would take me there. Sure, I can search, but it seems odd I can't navigate there at all. Thanks!
Branding/naming communities is a best practice. We love the Lithosphere. Bring it back! 🙂   ScottyJ
I just want to say congratulations to Andy and the larger Lithium team on the best redesign (or, rather, current design) of our community that I've ever seen.  I love the new UI organization / layout, the new structure (boards, blogs, etc), and the ... See more...
I just want to say congratulations to Andy and the larger Lithium team on the best redesign (or, rather, current design) of our community that I've ever seen.  I love the new UI organization / layout, the new structure (boards, blogs, etc), and the navigation elements;  search in the way upper righthand corner, the clean navigation in the header, and widely-spaced clear breadcrumb, and lots of other things I'm just discovering.   Seriously, this is great.  Kudos.
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Hi team! I just failed to send a PM and I thought you might want to know. I failed for 2 reasons: (1) There was apparently invalid HTML in my response - but ALL I did was type in the editor.  (2) After attempting to submit a couple of times (i... See more...
Hi team! I just failed to send a PM and I thought you might want to know. I failed for 2 reasons: (1) There was apparently invalid HTML in my response - but ALL I did was type in the editor.  (2) After attempting to submit a couple of times (it kept telling me I had invalid HTML but that it had been removed), I hit the flood limit and can't send for a while. Maybe my HTML permissions are too limited to be able to even type basic text somehow? And maybe you could boost up the flood limit a bit. Cheers!
It seems with the recent update to the email templates for support cases, the link to the case in the portal is no longer provided. I know you can reply directly to the emails to update the case, but often I like to click through to see the case's f... See more...
It seems with the recent update to the email templates for support cases, the link to the case in the portal is no longer provided. I know you can reply directly to the emails to update the case, but often I like to click through to see the case's full details and comment history. The link in the email was the most efficient way to get there.   Thanks!
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Hi Team, I have found a very strange bug today, I think which need to be fixed asap in the Lithium community. Attached is the screenshot of the bug. Today when I was reviewing one of my idea from App, there are few comments added by @DerekG and ... See more...
Hi Team, I have found a very strange bug today, I think which need to be fixed asap in the Lithium community. Attached is the screenshot of the bug. Today when I was reviewing one of my idea from App, there are few comments added by @DerekG and @DanK to this idea and in the bottom of every comment I am seeing accept as solution link.  I was accessible to accept the idea and mark it as solution, where as there is no feature where we can accept it as solution for a product Idea and have the permissions to accept it. Please look into this bug and let me know if you need any help from me.   Thanks Parshant    
As many of you know, the Lithium Platform has been around for quite a few years now and has lots of features. Sometimes, people tend to forget about features that are actually quite handy.  In this case, I wanted to call out a feature that has b... See more...
As many of you know, the Lithium Platform has been around for quite a few years now and has lots of features. Sometimes, people tend to forget about features that are actually quite handy.  In this case, I wanted to call out a feature that has been in the platform for years but I had forgotten about it, mainly because I have worked on a lot of communities in recent years that have customized landing pages etc.   Did you know you can float a Discussion Style Node (Forum, Blog, TKB, Idea Exchange, Q&A, Contests and Groups)?   Simply browse to your favourite areas, go to the node level (e.g. board) options and choose “Float this item to the top”. This area will now appear at the top of your board listings.     To remove floated discussion styles, follow the same process. Go to the Options at the top of the page and the option will have changed to Unfloat this Item.   This purpose of this feature varies; for example, expert users may want their areas to reach product managers who would like to monitor their own areas of expertise among others.   Should you have any questions about this feature, please do not hesitate to ask. Additionally, please expound upon any frequently used features or features you feel are under-utilized. Would love to hear from you. 
This is a feature request. I'm not sure where feature requests should go. An integration that enables Lithium to work with industry standard technical communication tools (such as Madcap Flare) would be ideal. Either that or information on your rec... See more...
This is a feature request. I'm not sure where feature requests should go. An integration that enables Lithium to work with industry standard technical communication tools (such as Madcap Flare) would be ideal. Either that or information on your recommended ways of doing that would be good. I've yet to see any information about publishing content on Lithium from industry standard technical communication tools such as Madcap Flare.
The styling for the font used for content mentions is overwriting the default font of the community with FontAwesome (the font that is necessary for the interaction style icon in front only). See this content mention as an example: Content Mentions ... See more...
The styling for the font used for content mentions is overwriting the default font of the community with FontAwesome (the font that is necessary for the interaction style icon in front only). See this content mention as an example: Content Mentions - No email notification?   This is actually a platform bug so would be great to get it fixed on the base responsive skin.
Hello Khoros team, The redesigned site is simply awesome! Just observed the following - maybe you could take a quick look. 1. The information / warning message on the pink strip below the navigation is not visible. See screenshot below: ... See more...
Hello Khoros team, The redesigned site is simply awesome! Just observed the following - maybe you could take a quick look. 1. The information / warning message on the pink strip below the navigation is not visible. See screenshot below: I can see it only when I zoom to 125% on my laptop.  2. I can't see all the menu items under 'Atlas Hub' and there is no scroll bar either. I can see all the options only when I zoom to 80% on my laptop. Thanks, Srujana.  
Hi, The 'Load More' button is not working on the Home page https://lithosphere.lithium.com/. Clicking on it just causes the screen to jump and observed that a '#' is getting added to the URL. Thanks, Srujana.
I didn't see any other forums for fun or off-topic stuff, so hopefully this is the closest match 🙂  If not, please move it to the right place.  Anyway, I just got a fun CM themed shirt today and thought you guys might appreciate it:  
Hi all! I see that Customer Meet-up's have gained popularity in Europe, and am wondering if there are plans to introduce a similar group/forum/area for customer's across regions in the US & Canada (@JulieHamel ) as well?  I am based out of the Den... See more...
Hi all! I see that Customer Meet-up's have gained popularity in Europe, and am wondering if there are plans to introduce a similar group/forum/area for customer's across regions in the US & Canada (@JulieHamel ) as well?  I am based out of the Denver region, and would love the opportunity to collaborate/network with other Lithium customers close by... even if its just a small group of passionate community pro's getting together for coffee every once in awhile 😉   With the lack of a full-out customer conference (Linc) in the US this year,  I bet more customers would be interested (and willing) to begin forming their own regional user groups.  I am in the process of exploring starting my own Community User Group for Denver/Boulder folks (whether that be through CMX, meet-up, or some other platform) and figured it was worth checking to see if this was something Lithium was already thinking about.  I would be happy to organize and host events at my office, as well (we currently host Agile and C++ meet-up's twice a month)!  
Here on Atlas, I searched for "private message". See screenshot of what I see when I do this. Note the "Showing results for private message, direct message & dm": There is only ONE result for the query "private message, direct message, & dm... See more...
Here on Atlas, I searched for "private message". See screenshot of what I see when I do this. Note the "Showing results for private message, direct message & dm": There is only ONE result for the query "private message, direct message, & dm" But, if I click the "Show private message only" link, I get many more results. Seems like the search synonyms (or some similar feature) are restricting the search unnaturally. Should be giving results for "private message" OR "direct message" OR "dm", but it appears the results are actually AND. Not sure if this is a general Khoros bug or something about the config here on atlas.    
We just launched an alpha functionality for highlighting influencers within the Lithium Community, and we’d love to get your feedback!   When you are logged in to our community, you’ll notice new components on the community, category, forum ... See more...
We just launched an alpha functionality for highlighting influencers within the Lithium Community, and we’d love to get your feedback!   When you are logged in to our community, you’ll notice new components on the community, category, forum topic and profile pages that contain calls to action to connect your community profile to Klout.   Upon clicking Connect, you’ll be invited to join or login to Klout with your Facebook or Twitter account. Follow the instructions on screen to confirm your connected status.   Once your community profile is connected to Klout, a "Connected" status icon will display on your profile page, next to your username. Hovering over the icon will display your Klout score, as well as the networks you are active on. Please note that this user information will only display to other users who are logged in – it will not show to anonymous users.   If you haven’t already done so, we encourage you to login to the community and join or login to Klout via the new components to start seeing your score and connected networks reflected in your community profile.   And if you ever decide you do not want to display all of your social network profiles, or want to disconnect your community profile from Klout, you can easily do so by login in to Klout and navigating to Settings > Networks   We look forward to your thoughts on this alpha functionality – and don’t hesitate to let us know if you have any questions!