Please find a way to add Atlas to the menu: Users should easily be able to toggle to and from Atlas.  For example, if I'm in marketing, I want to go to the same menu to find Atlas as I would Care.  Accessing and logging into Atlas right now does not make sense.

Unless we are missing it on our team, the registration process for Atlas is the most confusing ever. I've gone through this with 3 new folks who I have told to "Go register at Khoros" and they get lost. 1) A new user who has absolutely no idea what any of this is must first make a choice 2) Once they probably get to the "sign in" option they must make yet another choice, again, remember, this user has little to no idea what "Khoros" is 3) Okay, so clearly I am not marketing after trying all of that (Why is marketing the default/first choice?), so I finally choose "all other users" - Now I am stuck.  Why? Because there is still no "Registration" button..... Oh wait... it is truly there, it's just below the fold.... but you can't see that in my screenshot, just as nobody else would.   Thanks for attending my 8am Stan talk.

You know what would be really cool? If I could submit a support case without getting the absolutely unhelpful "your post couldn't be submitted because of invalid html code" error. First - why is it I can't submit a post if I use bold, underline, or bullets? Totally ridiculous. Second - if you won't let me use any or one of the above, WHY IS IT IN THE TEXT EDITOR AS AN OPTION? Third - thanks for making me solve the mystery of whatever html code isn't accepted, instead of yielding an actually helpful error message. I totally have time in my day for this nonsense.  

Any reason why Atlas isn't using the new PM experience?  In general I'd love to see Atlas show off all of the new features I guess? Dogfooding is good after-all and since a customer 'demo' site doesn't exist implementing new features in Atlas allows me and other CM's to learn more, see it works etc... Its good for you, and good for us 🙂  

I just want to say congratulations to Andy and the larger Lithium team on the best redesign (or, rather, current design) of our community that I've ever seen.  I love the new UI organization / layout, the new structure (boards, blogs, etc), and the navigation elements;  search in the way upper righthand corner, the clean navigation in the header, and widely-spaced clear breadcrumb, and lots of other things I'm just discovering.   Seriously, this is great.  Kudos.

It is currently very difficult to share FreeMarker files within a post/thread (when the data is too large to comfortably be added in a code snippet) due to the ftl, txt, and zip file extensions not being permitted. For example, I was trying to share two FreeMarker files in a Developer Discussion thread, but got an error when trying to attach the two .ftl files.  I then renamed the files to have .txt extensions and tried attaching them, but got another error. Next, I added both of the .ftl files into a zip archive and tried to attach said zip file, but this resulted in an error as well. I eventually had to host the two files within a GitHub repo and share hyperlinks to them. It shouldn't be this hard to contribute FreeMarker content on Atlas.  Please add at least the ftl extension as a permitted attachment extension in Community Admin.

This has been happening forever, so I figure I'll finally say something When you open the dev site, and go to search, "community" is never an option.  It only becomes an option if you drill down to the community sub section, then click search, and now it appears as a filter.      

My company just joined as a Khoros customer.  After I logged in to Atlas, I wanted to see who else on my team was active on Atlas.  I could not find people that I am sure have logins.  I can find myself by searching for users with my username "bob-mccormick", but not with my name "bob mccormick".   At my company, my email is "bob.mccormick", nobody is expecting a hyphen. The "Search for Users" should allow searching by first and last names.

Hi Team, I have found a very strange bug today, I think which need to be fixed asap in the Lithium community. Attached is the screenshot of the bug. Today when I was reviewing one of my idea from App, there are few comments added by @DerekG and @DanK to this idea and in the bottom of every comment I am seeing accept as solution link.  I was accessible to accept the idea and mark it as solution, where as there is no feature where we can accept it as solution for a product Idea and have the permissions to accept it. Please look into this bug and let me know if you need any help from me.   Thanks Parshant    

As many of you know, the Lithium Platform has been around for quite a few years now and has lots of features. Sometimes, people tend to forget about features that are actually quite handy.  In this case, I wanted to call out a feature that has been in the platform for years but I had forgotten about it, mainly because I have worked on a lot of communities in recent years that have customized landing pages etc.   Did you know you can float a Discussion Style Node (Forum, Blog, TKB, Idea Exchange, Q&A, Contests and Groups)?   Simply browse to your favourite areas, go to the node level (e.g. board) options and choose “Float this item to the top”. This area will now appear at the top of your board listings.     To remove floated discussion styles, follow the same process. Go to the Options at the top of the page and the option will have changed to Unfloat this Item.   This purpose of this feature varies; for example, expert users may want their areas to reach product managers who would like to monitor their own areas of expertise among others.   Should you have any questions about this feature, please do not hesitate to ask. Additionally, please expound upon any frequently used features or features you feel are under-utilized. Would love to hear from you. 

I really prefer to sort my support cases (with all vendors and even with our own customers/end-users) by the recent activity timestamp so I can make sure I'm aware of the most recent updates that have been provided in the cases. In the Atlas Case Portal, the "Last Case Comment" field is currently not sortable and therefore this is not possible.  (I swear it used to be a sortable column before the latest redesign or back in the Lithosphere days, but I could be wrong.) Can this field be made sortable please so we can view cases by last case comment in ascending or descending order?

This is a feature request. I'm not sure where feature requests should go. An integration that enables Lithium to work with industry standard technical communication tools (such as Madcap Flare) would be ideal. Either that or information on your recommended ways of doing that would be good. I've yet to see any information about publishing content on Lithium from industry standard technical communication tools such as Madcap Flare.

It seems with the recent update to the email templates for support cases, the link to the case in the portal is no longer provided. I know you can reply directly to the emails to update the case, but often I like to click through to see the case's full details and comment history. The link in the email was the most efficient way to get there.   Thanks!