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Cannot successfully archive message via API v2
Has anyone been able to successfully archive a message using the Community API v2 POST call documented in the Developer Docs? I've tried several ways and can't seem to get it to work. For example: Using the restadmin directive <#assign response = restadmin("2.0", "/archives/archive", "POST", {"messageId": "32815"}) /> Status: ${response.status}<br /> Message: ${response.message}<br /> Data Keys:<br /> <#list response.data?keys as dataKey> - ${dataKey}<br /> </#list> Using the restBuilder directive <#assign archivePostCall = restBuilder() .method("POST") .path("/archives/archive") .body({"messageId": "32815"}) .admin(true) /> <#assign response = archivePostCall.call() /> Status: ${response.status}<br /> Message: ${response.message}<br /> Data Keys:<br /> <#list response.data?keys as dataKey> - ${dataKey}<br /> </#list> Both attempts above returned the following response: Status: error Message: Error generating JSON response. Data Keys: - getClass - validTemplateModelObject - toSerializedString - isValidTemplateModelObject - hashCode - equals - get - toString - class I tried performing the same operation via Python (as shown below) but the response is either a 400 or 500 error depending on whether or not I explicitly define the "content-type" header as "application/json" in my request. Attempt #1: Python 3.7.6 (tags/v3.7.6:43364a7ae0, Dec 19 2019, 00:42:30) [MSC v.1916 64 bit (AMD64)] on win32 >>> from khoros import Khoros >>> khoros = Khoros() >>> response = khoros.post('/api/2.0/archives/archive', {'messageId': '32815'}, return_json=False) >>> response <Response [400]> >>> response.text '{"status":"error","message":"A possible invalid request has been made. Make sure you are following the API spec and have used the correct URL, are included all required parameters and if a request payload is required you have included one.","data":{"type":"error_data","code":309,"developer_message":"","more_info":""},"metadata":{}}' >>> response.request.url 'https://REDACTED.com/api/2.0/archives/archive' >>> response.request.body '{"messageId": "32815"}' >>> response.request.headers {'User-Agent': 'python-requests/2.23.0', 'Accept-Encoding': 'gzip, deflate', 'Accept': '*/*', 'Connection': 'keep-alive', 'li-api-session-key': 'REDACTED', 'Content-Length': '22'} Attempt #2: >>> response = khoros.post('/api/2.0/archives/archive', {'messageId': '32815'}, headers={'content-type': 'application/json'}, return_json=False) >>> response <Response [500]> >>> response.text '{"status":"error","message":"An unexpected error occurred.","data":{"type":"error_data","code":301,"developer_message":"Can not deserialize instance of java.util.ArrayList out of START_OBJECT token\\n at [Source: org.apache.catalina.connector.CoyoteInputStream@34f637da; line: 1, column: 1]","more_info":""},"metadata":{}}' >>> response.request.headers {'User-Agent': 'python-requests/2.23.0', 'Accept-Encoding': 'gzip, deflate', 'Accept': '*/*', 'Connection': 'keep-alive', 'li-api-session-key': 'REDACTED', 'content-type': 'application/json', 'Content-Length': '22'} I was hoping I could do a network trace of the archival process in the web UI to see what the syntax should be, but it looks like a different UI-specific endpoint and form is used to perform the operation so I couldn't learn anything from it. Any help with this would be greatly appreciated. Thanks!
Contraint conversationlastpostime in Api graphql getmessages does not work
Hi everyone, Has anyone here ever tried using the messages API with the conversationLastPostTime constraint? In my case, the constraint is completely ignored — it doesn’t seem to have any effect at all. What I’d like to do is retrieve only the conversations starting from a certain date limit. But no matter what value I pass to conversationLastPostTime.gte, the results I get are not filtered by date. Has anyone else faced this issue, and did you find a workaround or a proper way to make this constraint work? Here’s the GraphQL body I’m using: Thanks a lot for your help
The total number of views in bulk data table doesn't match the views display in community,
Hello all, I have a question, I search all the action keys of an article from the bulk data API table, Gives this result: ACTION_KEY COUNT(KHO.ACTION_KEY) moderation.mark-unread 1 visits.member-entrance 15 moderation.mark-read 1 messages.edit 1 view 57 visits.visit-summary 24 total counts is: 99 for all actions, and the view is 57, but the views display 181 in community. why the number of views in database doesn't match the views display in community, the difference between these two numbers is so significant. any idea?
HTML support for GraphQL API
Hi Khoros, I've been roadmapping usage for the GraphQL API that allows for the creation of a Knowledge Base Article: https://developer.khoros.com/khorosauroradevdocs/docs/create-a-knowledge-base-article#create-a-knowledge-base-article When it comes to populating the GraphQL, I noticed some fields that we can use to populate an article, like "subject", "body", "introduction". However, when it comes to creating a Knowledge Base Article, I'm curious if there is support for some things I can do with the GraphQL API that we can already do with the UI version of creating a Knowledge Base Article. For example, in the UI, I can open the Source Code field in the editor of the article (please see attached screenshot). What this allows me to do is to essentially author the article in HTML, rather than in plaintext. So, as seen in the screenshot, I can set the Source Code for the new Knowledge Base Article. My question is this: with the GraphQL API, can I submit the body content as straight HTML just like I can in the UI > SourceCode? If the answer is no, my question we then be, is there a way we can set the HTML of a new Knowledge Base Article using the GraphQL API in any way (Source Code or otherwise)? Thanks, EdsonHandlebars custom component not executing GraphQL query
I have been following along with the directions on this page to try to create a custom Handlebars component that executes a graphQL query and displays the results in simple HTML. My .hbs file references the query like this: {{#gql "privateUserStats" variables=(hash id=user.id)}} ... {{/gql}} I also have a .graphql query defined in queries/privateUserStats.query.graphql: query privateUserStats($id: ID!) { user(id: $id) { id login email firstName lastName email ... } topicsStarted: messages(constraints: {authorId: {eq: $id}, depth: {eq: 0}}) { totalCount }... } and I reference it in my component.json under the "graphql" block: "graphql": { "privateUserStats": "./queries/privateUserStats.query.graphql" } Despite this setup: The Handlebars rendered correctly user.id was available But the GraphQL query never fired — no network activity, no data returned, and no console errors Can someone help? I'm all out of ideas.
Product associations in Coveo
Hi all, Looking for anybody who may be using Coveo to index community content. I'm having trouble getting Coveo to pick up product associations, because of the way the products object doesn't really exist within messages. Coveo's connector shows indexable content as being: Communities, categories, boards, and discussions (also known as threads and conversations) including topics (texts and products), replies (answers, comments, and reviews), messages (also known as posts), and message attachments. N.B. I know this is technically a Coveo question, but I've had no joy on that end, so I'm hoping to find somebody here who may have already accomplished what I'm looking to do. Thanks!
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