To continuously improve our products and services, Khoros reserves specific, low traffic windows to perform maintenance to your Khoros product.
Examples of maintenance that might be performed include (but are not limited to):
Version upgrade to the latest release
Configuration of requested feature
Deployment of a bug patch/fix to existing version
Khoros Communities
Region
Pacific Time
UTC (Standard)
UTC (Daylight)
AMER
Tues/Thur
11:59:59 PM - 04:00 AM
Wed/Fri
08:00 AM - 12:00 PM
Wed/Fri
07:00 AM - 11:00 AM
EMEA
Tues/Thur
04:00 PM - 08:00 PM
Tues/Thur
11:59:59 PM - 04:00 AM
Tues/Thur
11:00 PM - 03:00 AM
APAC
Wed/Fri
08:00 AM - 12:00 PM
Wed/Fri
04:00 PM - 08:00 PM
Wed/Fri
03:00 PM - 07:00 PM
Khoros Care
Region
Pacific Time
UTC (Standard)
UTC (Daylight)
AMER
Mon/Tues/Wed
10:00 PM - 02:00 AM
Tues/Wed/Thur
06:00 AM - 10:00 AM
Tues/Wed/Thur
05:00 AM - 09:00 AM
EMEA
Tues/Wed/Thur
04:00 PM - 08:00 PM
Tues/Wed/Thur
11:59:59 PM - 04:00 AM
Tues/Wed/Thur
11:00 PM - 03:00 AM
APAC
Tues/Wed/Thur
10:00 AM - 02:00 PM
Tues/Wed/Thur
06:00 PM - 10:00 PM
Tues/Wed/Thur
05:00 PM - 09:00 PM
Khoros Marketing
The Marketing platform undertakes routine system maintenance on Saturdays and Sundays at 09:00 UTC which equals:
05:00 EST (US Eastern)
19:00 AEST (Australia)
14:30 IST (India)
In exceptional cases, maintenance might be performed on a weekday.
* Standard = UTC time during Standard time
* Daylight = UTC time during Daylight Savings time
* You can look up the specific conversion to your timezone
* Maintenance windows cannot be customized.
