Question
When are Khoros's Maintenance Windows?
Answer
To continuously improve our products and services, Khoros reserves specific, low traffic windows to perform maintenance to your Khoros product.
Examples of maintenance that may be performed include (but are not limited to):
Version upgrade to the latest release
Configuration of requested feature
Deployment of a bug patch/fix to existing version
Khoros Communities/JX
Region
Pacific Time
UTC (Standard)
UTC (Daylight)
AMER
Tues/Thur
11:59:59 PM - 04:00 AM
Wed/Fri
08:00 AM - 12:00 PM
Wed/Fri
07:00 AM - 11:00 AM
EMEA
Tues/Thur
04:00 PM - 08:00 PM
Tues/Thur
11:59:59 PM - 04:00 AM
Tues/Thur
11:00 PM - 03:00 AM
APAC
Wed/Fri
08:00 AM - 12:00 PM
Wed/Fri
04:00 PM - 08:00 PM
Wed/Fri
03:00 PM - 07:00 PM
Khoros Care and Publisher View
Region
Pacific Time
UTC (Standard)
UTC (Daylight)
AMER
Tues/Wed/Thur
10:00 PM - 02:00 AM
Wed/Thur/Fri
06:00 AM - 10:00 AM
Wed/Thur/Fri
05:00 AM - 09:00 AM
EMEA
Tues/Wed/Thur
04:00 PM - 08:00 PM
Tues/Wed/Thur
11:59:59 PM - 04:00 AM
Tues/Wed/Thur
11:00 PM - 03:00 AM
APAC
Tues/Wed/Thur
10:00 AM - 02:00 PM
Tues/Wed/Thur
06:00 PM - 10:00 PM
Tues/Wed/Thur
05:00 PM - 09:00 PM
* Standard = UTC time during Standard time
* Daylight = UTC time during Daylight Savings time
* For a specific conversion to your timezone, refer here.
* Please note that these maintenance windows cannot be customized.
