Khoros Community

Support Information

Support Information

Find general information and information about Lithium Support team policies and procedures here.
Filter
Filter by Labels
Select any of the labels below to filter results.
Filters applied...
deployments
Sorted by:
Question When are Lithium's Maintenance Windows?  Answer   In order to continuously improve our products and services, Lithium reserves specific, low traffic windows to perform maintenance to your Lithium product.   Examples of maintenance that may be performed include (but are not limited to): Version upgrade to the latest release Configuration of requested feature Deployment of a bug patch/fix to existing version Lithium Community/JX Community Region Pacific Time UTC (Standard) UTC (Daylight) AMER Tues/Thur 11:59:59 PM - 04:00 AM Wed/Fri 08:00 AM - 12:00 PM Wed/Fri 07:00 AM - 11:00 AM EMEA Tues/Thur 04:00 PM - 08:00 PM Tues/Thur 11:59:59 PM - 04:00 AM Tues/Thur 11:00 PM - 03:00 AM APAC Wed/Fri 08:00 AM - 12:00 PM Wed/Fri 04:00 PM - 08:00 PM Wed/Fri 03:00 PM - 07:00 PM   Lithium Social Response and Social Publishing Region Pacific Time UTC (Standard) UTC (Daylight) AMER Tues/Wed/Thur 10:00 PM - 02:00 AM Wed/Thur/Fri 06:00 AM - 10:00 AM Wed/Thur/Fri 05:00 AM - 09:00 AM EMEA Tues/Wed/Thur 04:00 PM - 08:00 PM Tues/Wed/Thur 11:59:59 PM - 04:00 AM Tues/Wed/Thur 11:00 PM - 03:00 AM APAC Tues/Wed/Thur 10:00 AM - 02:00 PM Tues/Wed/Thur 06:00 PM - 10:00 PM Tues/Wed/Thur 05:00 PM - 09:00 PM    * Standard = UTC time during Standard time  * Daylight = UTC time during Daylight Savings time  * For a specific conversion to your timezone, refer here.  * Please note that these maintenance windows cannot be customized.
View full article
by Khoros Staff TreyW Khoros Staff 05-01-2012 08:43 AM
Labels (7)
5
12926