Khoros Community

Support Information

Support Information

Find general information and information about Lithium Support team policies and procedures here.
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Question What is my community IP address? Will it always remain the same or is there a range it will stay in? Can I create a DNS entry to point our community to the IP address? Answer The IP address of your community can be found by pinging the address via command prompt. You can do this by performing one of the following: ping commid.lithium.com (where commid is your community ID) nslookup commid.lithium.com (where commid is your community ID) Will it always remain the same or is there a range it will stay in? Your community's IP address is subject to change. Below you will find our IPv4 address space for each of our data centers: AMER IPv4 address space: 208.74.204.0/22 EMEA IPv4 address space: 46.19.168.0/23 If you're unsure which data center you're located in, please contact Lithium Support.   Can I create a DNS entry to point our community to the IP address? This is not recommended as the IP address is subject to change. While the IP will always fall within the range noted above, the proper method is to create the entry such that community.domain.com CNAME to commid.lithium.com
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by Lithium Alumni (Retired) Lithium Alumni (Retired) Lithium Alumni (Retired) 05-13-2013 08:19 PM
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