Thanks @StanGromer, will let everyone know when we move it onto the production site so you can take a look.   Jason   ... View more

We did it ourselves @Claudius .    For those that want to investigate it for themselves, the component that is used is called inline reply <component id="messages.widget.reply-inline-button" renderInputPlaceholder="true" message="lia-message:env"/> You can add the component above to the ForumMessage quilt.   This component renders a faux text area under each message that when clicked will make the tinymce editor appear.   But it has a different behaviour for the root message.   Khoros PS quoted 8 hours of dev work for replicating the same experience as here on the Atlas community. The Khoros work would have been to add some CSS/JS that initially hides the faux text area as well as a button that when clicked calls a click on the text area and unhides it.   Hope that is useful for anyone considering implementing it.    Jason   ... View more

@Enidin    I think the value of search obvious increases as your knowledge base of content increases - that is, the more posts you have and the older your community is.    In general, I think promoting search is always a good idea. Particularly in a support community where your objective is to help users find the quickest and most comprehensive answer to their problem so they can get back to work.   Jason   ... View more