Obviously depends on your community and business @dave-coleman, but Care can be an investment that pays for itself in terms of team efficiency and improvements to customer service.  The big one for me is that new questions regularly are added to existing discussions, so unanswered topics is only part of the story. Even if you are ensuring that every new discussion gets a response, there could be many,  many questions on your community that are going unanswered.  Jason   ... View more

I'd certainly be submitting a support case @StanGromer.  Jason   ... View more

Hi @dave-coleman, I'm obviously not sure whether your organisation has the budget, but would be strongly encouraging you to consider moving to Care to make sure each and every community member gets a response. It's not too hard to see which new threads over the past 24 hours haven't received a reply, but it's pretty challenging keeping track of whether every post in the community has received a reply without a tool like Care. At my former organisation we used to do it with a spreadsheet, and it was not fun... Jason    ... View more

Let us know how you go @StanGromer. Definitely sounds like a bug that should be urgently addressed as it compromises the groups functionality.  Jason   ... View more

Unfortunately not @adtn_pat. This is a common request but not part of the platform. See: https://community.khoros.com/t5/Khoros-Community-Ideas/Reporting-on-Subscriptions/idi-p/4444 https://community.khoros.com/t5/Khoros-Community-Ideas/Reporting-on-subscriptions/idi-p/253011 https://community.khoros.com/t5/Khoros-Community-Ideas/get-all-subscriptions-for-a-given-user/idi-p/677653   Jason   ... View more